HAARLEM Women KOZA 11170 Leather Jacket Brown

All our leather items are crafted with high quality leather and in their most natural state it is best to protect the leather using one of the many leather care products on the market. We like leather conditioner as it protects and conditions the leather. We have found creams and leather rubs work much better on our leather, rather than sprays.

You may find that good old fashioned warm water on a damp cloth and a gentle rub will get rid of any marks!And be sure to let it air dry! There are also some great leather cleaning products you can purchase and we have had some success cleaning off marks with an “authentic art eraser”. Pressing the art eraser over and over onto the marks sometimes removes them completely!

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.